Please see below for some of our most frequently asked questions.
Q: What insurances do you accept?
We are in network with most major insurances, including: Aetna, BlueCross BlueShield (excludes Federal BCBS), Medicare, Corvel Workman’s Comp, Coventry (excludes MH Net), EHC PPO, Healthlink, Humana, Multiplan/PCS, NovaSys Choice, NovaSys-AmBetter, PPO plus, PCC, Three Rivers Network, TriWest, and Usa MCO. Additionally, we accept Medicaid as a secondary insurance.
Unfortunately, if your insurance is not listed above, we are currently out of network. However, our billing staff will contact your insurance company and determine if you have OON (out of network) benefits. For clients who choose to pay privately, we are able to offer services at a reduced rate. Before your appointment, you may consider contacting your insurance company to learn about your coverage. You are welcome to contact us anytime at (479) 435.6360 with any insurance questions.
Q: What are your clinic hours?
Our clinic is open from 8.00am -5.00pm, Monday through Friday, with some special appointment hours available upon request. In cases of inclement weather, our office will evaluate the need for office closure as the weather progresses. We observe most federally recognized holidays.
Q: My doctor recommended I seek Neurofeedback therapy for my head injury, but I don’t really understand what Neurofeedback is.
In general, we schedule each Neurofeedback session for 30 minutes, which includes the treatment time as well as the placement and removal of electrodes. Neurofeedback is a non-invasive and pain-free treatment.
Q: My child needs to be evaluated for a learning disorder. Can we receive that evaluation at your clinic?
Yes! INPS offers a variety of testing services, including testing for learning disorders such as ADD and ADHD. Our testing procedures are a three part process. First, we begin with an hour-long initial evaluation, in which we gather information on the history of the problem.
Secondly, you or your child will receive neuropsychological testing, which can range from one to six hours, Lastly, we offer a final consultation in which the clinician explains the results of the testing and provides the client with a written report.
Q: How long will I need to receive services?
Although we receive this question frequently, the best answer we can give is that the length of treatment varies for each of our clients. The duration of any treatment offered by INPS is joint decision between yourself and your clinician based on your treatment goals.
Our clinicians will work together with you to create a plan and a timeline for achieving those goals, and will regularly evaluate progress towards those goals. Throughout your treatment, whether you are receiving Neurofeedback therapy, Counseling Services, Neuropsychological testing, or a QEEG assessment, your clinician will routinely discuss with you progress towards your treatment goals.